FAQs

Creating a Contact on Dynamics
Step 1 – Click on Membership Step 2 – Click on Contacts – this will direct you to the all contacts screen Step 3 – Using the search bar, search to s...
Mon, 22 May, 2017 at 1:14 PM
Creating a Company on Dynamics
Step 1 – Click on Membership Step 2 – Click on companies – this will direct you to the all companies screen Step 3 – Using the search bar, search to...
Mon, 22 May, 2017 at 1:22 PM
Processing a new Professional Membership application form on Dynamics - Cheque Payment
Step 1 - Create new contact using the details provided on the application on Helix if the member does not already exist.   Step 2 – Once contact has bee...
Mon, 22 May, 2017 at 1:34 PM
Creating a New Membership using 'Membership Processing' on Dynamics
Step 1 – Click on membership, then membership processing Step 2 – Using the search bar, search to see if the contact already exists on the system, clic...
Mon, 22 May, 2017 at 1:23 PM
Cancelling a Membership Pack on Dynamics
Step 1 – Open the members contact page Step 2 – On the centre activities section, select and open the activity/membership pack. This will populate the N...
Thu, 6 Jul, 2017 at 9:56 AM
Adding a note on a membership records on Dynamics
Step 1 – Open the members contact page Step 2 – Scroll down to Notes Step 3 – To add a new note, click on the plus button above notes Step 4 – To ...
Mon, 22 May, 2017 at 1:23 PM
Viewing what changes are made on a membership record on Dynamics - Audit History
Step 1 – Open the members contact page Step 2 – Click on the Members Entity – This will populate a drop down menu Step 3 – Select Audit History, this...
Mon, 22 May, 2017 at 1:24 PM
Renewing a membership on Dynamics
Step 1 – Open the members contact page Step 2 – Check Transactions for any open invoices towards membership Step 3 – Click New Membership – This wi...
Mon, 22 May, 2017 at 1:24 PM
Requesting a new CPD pack on Dynamics
Step 1 – Open the members contact page Step 2 – On the activities section, Click on the 3 dots. A drop down menu will appear Step 3 – Click on CPD pac...
Mon, 22 May, 2017 at 1:25 PM
Requesting a New Membership pack on Dynamics
Step 1 – Open the members contact page Step 2 – On the activities section, Click on the 3 dots. A drop down menu will appear Step 3 – Click on membe...
Mon, 22 May, 2017 at 1:26 PM