General IT Problems, FAQs and Tutorials
A list of FAQs and common IT problems with relatively quick fixes - look through these to see if your problem can be quickly solved before contacting the IT team.
Click on the below link and login. https://outlook.office365.com/cim.co.uk Once logged in click on the cog as pictured below and select Automatic replie...
Thu, 3 Aug, 2017 at 11:36 AM
Update 28/07/2017: Microsoft Edge documents will not print, but will a bit of a delay (10-15 seconds) - this is temporary and a future engineer visit will r...
Tue, 1 Aug, 2017 at 10:06 AM
Changing your default printer is relatively easy and can be done like so: 1. Click on your Start Menu (bottom left hand corner of the screen) and click ...
Thu, 3 Aug, 2017 at 3:09 PM
What is the CIM VPN? The VPN we use is called Forticlient, it is on every new laptop we issue. Why is it needed? When connected to the VPN it is li...
Mon, 17 Jul, 2023 at 4:41 PM
If you're sending documents to print and nothing it being shown in the CIM Secure queue when you scan at the photocopier or your documents aren't re...
Thu, 27 Jul, 2017 at 3:36 PM
If your emails aren't appearing to send or are getting stuck in the Outbox, there are a few things you can check before raising a helpdesk ticket: 1...
Thu, 27 Jul, 2017 at 4:07 PM
With our subscription to Microsoft Office, you have the opportunity to install the Microsoft Office apps on up to 5 PCs at any one time. This means you can ...
Thu, 3 Aug, 2017 at 3:08 PM
UPDATE: As of 01/08/07 a few new rules have been put in place which should stop these emails from going into your Junk. Let us know if the problem persists ...
Wed, 2 Aug, 2017 at 9:43 AM
Problem all three monitors are showing the same display 1. You will see the windows key which is located in the bottom left of the keyboard. Se...
Fri, 14 Jul, 2023 at 3:08 PM
We are looking to Pioneer a 'OneDrive before N: Drive' policy whereby any personal documents should be stored on your OneDrive rather than the N:/O:...
Thu, 3 Aug, 2017 at 2:58 PM